UIBS™ Managed Microsoft® IT Services enables organizations to further reduce costs and improve efficiencies and can provide superior Microsoft® Infrastructure and Application outsourcing. The services provide a baseline of core service functions on which specific Microsoft® technologies and applications are monitored and controlled. Microsoft® infrastructure services and applications are delivered in a controlled and predictable way as a utility, allowing organisations to focus on strategic initiatives – and not be distracted by the enabling technologies. The core set of functions are: Monitoring of the Microsoft® Server Architecture Visualisation of the status of the managed environment and prediction of the availability of the managed environment Reporting on the performance and status of the server infrastructure Event management of exceptions occurring in the day to day control of the managed environment Programme Management Office functions UIBS™ can also provide a service desk function to provide call management, incident and problem control and first line support for diagnostic and resolution activity for issues within this Managed Service. Previous Next Back