UIBScrm. customer relationship management v.2026 - R2.0

News & Case Studies
01/09/2026


Version 2026 - Release 2.0

September, 2026

We have introduced a new email address management capability that allows guest email addresses to be updated securely across the platform. This enhancement supports both self-service updates by travellers through the website and administrative updates by authorized CRS users through the UIBSplatform.

Enhancements

Secure Guest Email Updates

  • Travellers can now request an email address change from their profile within the website.
  • Email changes are subject to validation and verification before being applied.
  • Guests are required to confirm ownership of their existing email address before the update is completed.

 

Admin-Assisted Email Updates

  • Authorized CRS users can update a traveller's email address when the guest is unable to access or verify their current email account.
  • Administrative changes are fully tracked and recorded for audit purposes.